Your operators and receptionists are often the first touchpoints for customers. Let them efficiently and professionally transfer customers to recipients with an intuitive attendant console. Switchboard is seamlessly integrated into Skype for Business, is independent from any contact center solution and enables employees to take and distribute calls right in a client or web application. One-click call transfers, drag & drop, answering calls from multiple service lines and easy visibility of colleagues’ presence status and calendars make call distribution simple, fast and efficient.
