Skype for Business has always been a powerful tool for internal communication, collaboration, and customer service. So why switch to Teams? In this blog series, Christopher Zier, Account and Partner Manager at Luware, shares his expert knowledge and explains why and how migrating to Teams is purposeful. In this part, he explains how to convince the management by showing them the benefits of the new plattform.
Management wants flexible, attractively priced, and future-proof customer service solutions – in other words, the solution should still be the first choice in a few years’ time. The market is changing rapidly, and companies need a solution that can meet changing business needs. In addition, the investment in Microsoft should be leveraged.