We are pleased to announce that we have joint forces with Nuvola, a leading Technology and Services Distributor that provides unified communications, network, data, wifi, and audio-visual solutions from world-renowned technology vendors. Nuvola will distribute our customer service suite Nimbus in the UK and enable channel partners to offer a complete call offering to their clients.
With ‘Nimbus’, end-consumers can turn Teams into an experience hub by making the platform a central communications solution for all enterprise interactions, including call groups, service desks, attendant consoles and contact centres. Luware Nimbus is cloud-native and seamlessly integrated into Teams, with modules that can be combined flexibly.
“Channel partners benefit from our network of vendors, as they can offer a complete integrated Teams portfolio of solutions for businesses. We enable our partners to sell confidently and assist in customer deployments onto the Teams platform,” said Michael Lloyd, chief executive officer, Nuvola Distribution. “Partnering with Luware further meets this opportunity and demand from resellers to exploit the Teams platform for all enterprise communication.”
“By leveraging the trend towards Teams voice and Luware’s solutions, channel partners can grow their business and ensure their customers’ smooth transition to Teams. They can empower their customers with solutions that work and benefit from our innovation and close partnership with Microsoft,” says Oliver Lively, Partner Manager at Luware. “With Nuvola Distribution, channel partners have access to a vast industry and technology know-how as well as deployment of our solution.”
With Nuvola, channel partners across the globe will support their customers to utilise the Teams platform holistically. By exploiting the comprehensive Nuvola vendor network, including Luware’s solutions, partners will enable their clients to deliver all enterprise interactions in the Teams environment by offering a range of cloud-native and fully integrated solutions for various calling and contact centre use cases.