Skype for Business has always been a powerful tool for internal communication, collaboration, and customer service. So why switch to Teams? In this blog series, Christopher Zier, Account and Partner Manager at Luware, shares his expert knowledge and explains why and how migrating to Teams is purposeful. In this part, he explains how the IT department can benefit from the migration.
Teams in combination with customer service add-ons is a powerful tool in customer interaction. How does the IT department benefit from Teams as a communication and customer service solution?
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