Executive Director, Product Management
Alexander Grafetsberger has a profound expertise in communication and recording solutions with a strong focus on Microsoft technology and Teams in particular. He has worked in the UC industry for over 7 years. Since joining Luware in 2013, he has designed and deployed software solutions, lead customer projects, managed the Professional Service Team and now works as Executive Director at Luware UK. As the product manager of Luware’s cloud solutions he has an in-depth understanding of the technology as well as customer’s specific business requirements. With his expertise in calling and compliance recording, he has supported many companies in their transition to Teams, especially mid-size and enterprise customers in the financial service industry.
Phil Fry, Verint
VP, Product Strategy
Phil Fry is VP of Go to Market Strategy for Financial Compliance at Verint. He brings with him over thirty years ’ experience within the Financial Services Industry with 20 years at Deutsche Bank heading up the Global Voice Engineering, where he drove and implemented leading edge, innovative solutions for both Front & Back Office Voice Technologies as well as developing Regulatory and Compliance tools and automated assurance capabilities.
Director, Product Management
Gerry Durning is part of the Product Strategy Group, with responsibility for Verint’s Compliance Recording Strategy, this includes Contact Centre and Financial Markets Compliance. Gerry is Product Manager for Verint Financial Compliance Capture.
Mike Pryke-SmithVP, Strategic Partnerships, EMEA