Choosing the Right Recording Technology for Microsoft Teams Collaboration.
Luware launches a fully cloud-based compliance and quality management recording solution for Microsoft Teams.
Our Contact Center solution for Microsoft Teams brings many new features; standalone opening hours, Luware Control API, and reporting with Power BI.
This update focuses on the administrator functionalities and empowers them with the flexibility to adapt to the needs of the business.
Administrators can now adjust the permissions on a very detailed basis using the tenant layer and the API for role-based access.
This new cloud solution, receptionist and operators can take and distribute calls directly in their familiar Teams interface.
Verint Financial Compliance captures, stores, analyzes and retrieves data on the communication platform to ensure fulfillment of compliance rules in regulated environments.
The autumn release of the contact center solution LUCS improves productivity of agents and contact center managers, enhances dashboards and streamlines reporting.
The latest release of TeamManager gives more freedom to your team administrators.