Customers

The joint forces of Luware’s LUCS contact center solution at Mobi24 and TeamManager routing application for the general agencies provide optimal support for the decentralized organizational structure of Mobiliar. This means that an ...

SERAFE AG took over from Billag for the collection of radio and television fees for Swiss households as of January 2019. In autumn 2018, ...

What used to be isolated contact centers on different continents becomes a service organization where employees help each other out to serve customers optimally. ...

Today, Generali employees are more mobile and can therefore optimally serve customers. For the implementation of a digital workplace, the Swiss insurance company, together ...

CREALOGIX replaced Skype for Business with Microsoft Teams to optimize customer interaction and create a more secure way of communication overall. With Stratus Team ...

Philipp Beck, CEO of the Luware Group: "A very special moment, a milestone in our history. As a Swiss company that emerged as a ...

With the introduction of Skype for Business, the LUCS contact center solution and Verint's recording software, the Swiss bank Valiant modernized its telephone infrastructure ...

Another win: The city of Lucerne explains, why the contact center solution Luware LUCS and the routing solution Luware TeamManager are used.