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Luware account manager and partner

80-100% in Zurich Account and Partner Manager

Are you ready to step out of your comfort zone and revolutionize customer service? We provide customer service centric solutions for Microsoft Teams and are a small but mighty player in the rapidly growing Contact Center as a Service market. We are passionate about helping businesses create customer experiences that exceed expectations and are looking for an Account and Partner Manager that can bring that enthusiasm across to partners and customers. As an Account and Partner Manager you are responsible for partner and customer accounts and will actively acquire new Enterprise customers around the world.

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Your responsibilities

  • Acquire and manage customer and partner accounts
  • Showcase our solution through captivating storytelling and demos
  • Negotiate contracts with customers and partners
  • Take responsibility for your sales area
  • Guide customers through the entire sales journey from initial contact to signing contracts

Your benefits

  • Exciting and challenging tasks
  • Short decision paths and a lot of freedom
  • Work with the latest technology
  • Experience a rapidly growing market
  • A diverse, highly motivated team of colleagues
  • Unique spirit – collegial, supportive corporate culture

We are looking for doers

  • A tech-savvy personality who is excited by new technology
  • Strong drive to win customers in a competitive environment
  • Strong communication, presentation, and negotiation skills
  • Ability to see the big picture
  • Customer-orientated and able to identify pain points
  • Microsoft Teams know-how is a plus
  • Excellent knowledge of German and English

About us

Luware is a leading provider for customer service solutions that are seamlessly integrated into Microsoft Teams and Skype for Business. 100,000 users at over 280 customers benefit from Luware’s solutions every day – among them AGC, Credit Suisse, ERGO, Kuka, Konika Minolta, Medical, Planzer, SAP, Swissbankers, Synamedia, UBS and Würth. The backbone of the modern software and close customer relationships are 100 Luwarians in Switzerland, the UK, Germany, Belarus and the USA with a passion for simple software and high service quality. Mimacom-Flowable holds the majority stake in Luware; operational management of Luware is performed by our founders Philipp Beck and Michael Jakob. Driven by customers’ needs and in close partnership with Microsoft, Luware has been developing customer service software for UC platforms for over 10 years.

Apply now

Send us your application documents using our job portal.
Luware does not accept applications from agencies – only direct applications from candidates.
We are looking forward to getting to know you!

Apply

Questions?

Contact me! I’d be happy to tell you more about the job and Luware.

Ivana Barnova
HR Manager
jobs@luware.com