Full-time | Switzerland | Germany System Engineer (m/f/d)

We’re looking for a curious System Engineer that is excited about leaving the beaten path and learn new things. You will manage customer projects and help them to implement our calling and contact center solutions effectively. Are you up for a new challenge? Then we look forward to meeting you.

Your responsibilities
  • You are customer and solution focused and enjoy technical tasks
  • You listen to the customer and can translate customer needs into a solution.
  • You support our customers in reaching their goals.
  • You bring in your ideas, optimize internal and external processes, and drive them forward.
  • You proactively analyze and process customer/partner feedback and incidents and assist with our on-call service.
Your skills
  • Education in the field of computer science, business informatics or similar (apprenticeship/university of applied science/higher technical college) or equivalent experience with Contact Center solutions
  • Experience with Microsoft Teams and Office 365 is a benefit
  • Independent, proactive, and solution-oriented way of working
  • You seek challenges and personal responsibility
  • Very good written and spoken knowledge of German and English.  Other languages (esp. French) are advantageous

A Bit About Us

Since our foundation in 2010, our goal has been to empower organizations to communicate more effectively. We offer contact center and recording solutions that transform Microsoft Teams into a customer experience hub and help organizations to create value in every customer interaction. We are a young and international team spread out across Switzerland, Germany, the United Kingdom, Poland, and the USA. Because of this, we often rely on Teams to keep in touch, but we make sure to come together when we can. We enjoy meeting up for after-work drinks and activities and word has it that our parties are pretty legendary.

May We meet You?

Please send your application to jobs@luware.com
We can’t wait to meet you!

Apply now