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Cloud Operations Engineer (m/w/d)

We are growing! Are you experienced with the operations of modern SaaS solutions? We are looking for an experienced Ops Engineer to ensure the smooth operation of our service at corporate and enterprise customers around the world. You work in a fast-paced, demanding environment with an international, close-knit team and a unique company culture.

Your responsibilities
  • Deploying, configuring and maintaining our SaaS solution Luware Nimbus on Microsoft Azure
  • Ensuring systems’ availability and performance according to the Service Level Agreements (SLA)
  • Continuous improvement and maintenance of third-party, cloud-based monitoring (Grafana, Jaeger, Kiali, Prometheus)
  • Providing support for our production environments running on Azureand other key stack components
  • Standby duty support
  • Aligning the software delivery pipelines in collaboration with product development teams
Your skills
  • Higher education in Computer Science or similar
  • 3+ years of experience in systems engineering/production operations with focus on automation and Microsoft Azure
  • Experience with Microsoft Azure services in production environments
  • Excellent troubleshooting skills, preferably in large environments
  • Track record of using automation tools to build scalable infrastructure
  • Understanding of virtualization, containerization and auto-scaling
  • Expertise in GIT, Continuous Integration/Delivery integration tool chains, building fault-tolerant solutions and fully automated systems
  • Experience in hardening of modern operating systems, web and application servers, databases and proxies
  • Being up to date on applied technologies
  • Taking ownership and responsibility for his/her own words

A Bit About Us

Since our foundation in 2010, our goal has been to empower organizations to communicate more effectively. We offer calling, contact center, and recording solutions that transform Microsoft Teams into a customer experience hub and help organizations to create value in every customer interaction.

We are a young and international team spread out across Switzerland, Germany, the United Kingdom, Poland, and the USA. Because of this, we often rely on Teams to keep in touch but we make sure to come together when we can. We enjoy meeting up for after-work drinks and activities and word has it that our parties are pretty legendary.

Please send your application to jobs@luware.com
We can’t wait to meet you!

Apply now