To help you manage complex organizational units more effectively, we've enhanced our administration and reporting tools.
External task routing allows you to distribute work tasks from an external source such as Salesforce or HubSpot.
With the move to a hybrid workforce, SolutionsPT was faced with the limitations of its existing on-premises PBX.
With Luware Nimbus, Generali Switzerland found an optimal solution for its 350 service lines managed by approximately 750 employees.
Security and compliance concerns shouldn't stop you from using a cloud-based contact center.
In today's fast-paced and evolving technology landscape, the successful adoption of new solutions like Luware Nimbus requires the active involvement of all stakeholders.
With the latest enhancements to Luware Nimbus, we have introduced new features that simplify the process of managing and optimizing your workforce distribution.
Luware Recording has partnered with Intelligent Voice to bring enhanced data insights to your telephony interactions.
Why adopting cloud-based Compliance Recording as a Service reduces costs and strengthens security processes.