Get more out of Microsoft Teams with these 5 tips and tricks

Over 250 million monthly active users are using Microsoft Teams to interact with each other. Microsoft Teams has revolutionized the ability to work from anywhere and lets businesses and individuals retain personal connections from afar. The platform is undoubtedly a great collaboration tool, but what many don’t know is that it can also be so much more. Turn Microsoft Teams into an experience hub to increase productivity and efficiency with these 5 tips and tricks.

1. Communicate with external customers and partners

You already know that you can use Teams to interact with users from your own organization. But did you know that you can also use the platform to communicate with external customers and partners? You can search for users from external organizations by typing their email addresses in the search bar. You can chat with them, start a Teams call, or share files – the other person will see your interactions just as any other chat. You can even create Teams with people outside your organization. Just add them as a guest using their email address.

2. Share files through SharePoint

Share files and collaboratively work on documents with SharePoint. SharePoint is already integrated into Microsoft Teams – every Chat and Team has an associated SharePoint folder. Simply click on the Files tab at the top of a conversation or group to find a complete list of all shared documents and files.

Pro tip: Turn on ‘track changes’ to keep your edits transparent.

3. Move between conversations

Easily navigate between recent conversations and channels. It comes in handy when you’re looking for something that you just saw in a chat or channel, but you can’t quite remember which one it was. You can use your mouse history forward/back buttons on the left-hand side in Teams to toggle between conversations and channels. Alternatively, you can achieve the same result by using the arrow at the top of Teams.

4. Integrate productivity apps

If your project management tools have a Power Automate connector, you can easily integrate them into the platform. Create tasks or get notifications about your projects directly in Teams. No need to have five different apps open – access all your information centrally in one place.

5. Create a taskbar shortcut

If you are using a third-party application like Luware Nimbus to enhance your telephony functionalities in Teams, you can create a separate app shortcut to immediately access your MySessions Dashboard. See how in the following video.