Read the case study (German only) of our partner MondayCoffee and see why the bank has decided to go for Luware LUCS and the Verint Verba’s recording solution.
Luware is a leading provider of customized service platforms based on Microsoft Unified Communications (UC) technologies. The portfolio includes solutions for contact centers, team-ACD or single-user workstations for the following channels: Chat, Voice, Video, Mail, Social Media and Co-Browsing. Thanks to latest technologies such as WebRTC, CRM integrations, recording solutions and other add-ons, Luware offers the full range of all additional functions for Skype for Business and Lync.
The experience and expertise include business processes in customer service, Microsoft UC technology, product development, project management and software engineering.
Our products impress with Swiss quality, extensive in possibilities, and simple and intuitive in use.