As part of the Build Developer Conference 2016, the Microsoft CEO Nadella surprised with the statement: «Bots are the new apps». A year later, Gartner Group reaffirmed the trend with…
Luware is a leading provider of customized service platforms based on Microsoft Unified Communications (UC) technologies. The portfolio includes solutions for contact centers, team-ACD or single-user workstations for the following channels: Chat, Voice, Video, Mail, Social Media and Co-Browsing. Thanks to latest technologies such as WebRTC, CRM integrations, recording solutions and other add-ons, Luware offers the full range of all additional functions for Skype for Business and Lync.
The experience and expertise include business processes in customer service, Microsoft UC technology, product development, project management and software engineering.
Our products impress with Swiss quality, extensive in possibilities, and simple and intuitive in use.