More and more consumers are using online services. Digitization is changing consumer behavior and expectations more than any other technology has before. By consistently driving digitization, Credit Suisse is becoming more efficient and closer to the customer. Multichannel offerings are being merged into a seamless consumer experience, while customers experience the same levels of comfort and service as they would during a physical visit to customer consultants
Customer success stories
The stories we like to tell most are those of our customers and how they enhance their customer service.